Experience - Overview

Greymouse Team

Greymouse team has helped SME (Small to Medium Enterprise) achieve their goals through out-tasking, out-sourcing and in-sourcing using our cloud service office based in the South Pacific. We understand the risks, concerns and fears, guiding you through the process as slowly or quickly as you business needs. The management team has worked with companies from 2 staff up to over 100 staff, supplying the specific service they require. Together we ensure the task outsourcing is successful. Customer service has always been the key in all the relationships Greymouse develops.

Verbal References

If you wish to speak to one of our current customers, just advise us, and we will arrange the business owner or decision maker to call you at a convenient time. They will talk to you directly, we are confident in our level of customer service, current and past customers offer verbal references. We are proud to have this level of trust with many businesses in the Asia Pacific region.

Respecting Your Anonymity

Greymouse recognises that some of our businesses we assist wish to withhold the fact they have outsourced parts of their operations from their client base preferring not to participate in Greymouse advertisements. Other customers provide the testimonials and case studies you will see on the case study pages. Greymouse respects these requests, honoring the anonymity where desired.

Endorsements

Greymouse is proud to be a member of AIIA.

With member companies from every sector of the industry AIIA is the ICT Industry's association of choice. Click here to view
 

Confidentiality

Information we use is very often confidential to customers and their client base. Greymouse has security systems in place to ensure this confidentiality is protected, locally plus internationally. We use a special confidentiality promise as shown in the certificate to ensure peace of mind. Our promise covers IP protection, customer details together with your systems & processes.

Our Client's Comments

Our clients say phrases like the ones below & we like hearing these. “ IT JUST WORKS!” “ I was able to go on leave for 3 weeks with Greymouse taking care of my clients” "I spent 6 weeks in the United States on holidays, with my family and the business kept working, customers were looked after each day. As a sole operator, this was not possible without Greymouse. My family says thank you." “ I can focus ON my business while Greymouse helps IN the business” “The team are very patient and really helpful” The testimonials section provides video and text references.

Questions

Should you have any questions please feel free to contact Mukhtar, Marisa or Kelvin.